Help & privacy

Your profile is hidden when you join. You can choose to make it discoverable by signed-in members. Share your stay with All visitors, All members, all confirmed friends or selected friends. All visitors makes your name, profile and status visible without signing in. All members includes signed-in members who are not your friends. This additional visibility ends with your status; your permanent profile setting stays unchanged. Blocked accounts are excluded while signed in; public information can be read without signing in. You set the status yourself and it expires automatically; no GPS location is collected. You can block people, end your status and export your data. The community needs an internet connection. Notifications appear inside the community.

Your account and profile picture

Your Moraira.info account works across the website. Adding your own profile picture is optional. The image is resized and re-encoded; embedded camera and location metadata are removed. The original is not stored permanently. Your picture may appear with your name on public comments and publicly shared profile information. You can replace or remove it. This does not publish private account details or Cleo conversations, and a personal account does not grant rights to a business listing.

Cleo: conversations and memories

You can ask Cleo one question as a guest and continue after signing in for free. Voice conversations require sign-in; protection and usage limits may apply. Signed-in text conversations and the text of completed voice turns are linked to your account. Cleo uses a limited selection of earlier messages, conversation summaries and saved memories to recognise you. It does not send your entire history with every question. You can view and delete conversations and view, correct, remove or switch off the use of memories. Memories may be derived from preferences you share; check them for accuracy.

Temporary conversations and your data

A temporary conversation does not use earlier conversations or saved memories and does not appear in your saved account history. Its content is held temporarily in working memory for the ongoing conversation. Technical usage data may still be processed. Deleting or correcting a memory also excludes the affected old information from future AI context; visible messages in remaining conversations are not automatically rewritten. You can delete a conversation separately. Your data export includes saved Cleo conversations, memories and your profile picture.

AI processing and storage

To provide answers and memories, OpenAI receives your question and the selected private conversation context, including profile name and language. For voice conversations, OpenAI also processes audio; Moraira.info does not store audio recordings of these account conversations. Saved conversations, summaries and memories remain at Moraira.info until you delete them or your account. Guest conversations are removed during cleanup after 24 hours unless you have transferred them to your account after signing in. A technically necessary guest identifier and usage counter may remain for up to one year. New private account conversations are not copied into the separate legacy quality logs. Earlier quality logs are not imported into your account history and are not automatically deleted when you delete a new conversation. For processing questions, contact office@moraira.info.

Submitted photos, videos and captions remain after account deletion. To request removal, email office@moraira.info and identify the contribution.

Comments are checked automatically using AI. The submitted comment text is sent to OpenAI for this purpose, optionally with the parent comment or article context. Your account email, friends list and presence status are not sent with it. Criticism, different opinions and controversial discussion are welcome. Clearly severely malicious content is not published; uncertain cases go to human moderators. Report problematic content using the report button. For questions or appeals about moderation, contact office@moraira.info.

Moraira.info · Privacidad · Moraira.info · Datenlöschung · office@moraira.info